Air Travel Complaints

They lost your luggage!

You were bumped from the flight!

The flight attendants were rude!

The food was lousy!

The gate agents were snippy!

Because the flight was late, you missed your connection!

What do you do now? COMPLAIN HERE!

Be sure to send your complaint to the appropriate airline that has caused your distress. We'll add your complaint to our growing statistical database which may be of interest to the airlines and the government agencies that oversee/regulate the airline industry.

You may be compensated for your troubles. You may get an apology from the airline. There's also a chance that nothing will happen, but at least you've had a chance to be heard.

Airline Links

A O M French Airlines ....... 800-892-9136
Aces ........................ 800-846-2237
Action Air Lines ............ 800-243-8623
Adventure Airlines .......... 800-543-3077
Aer Lingus .................. 800-223-6537
Aero California ............. 800-237-6225
Aerochago ................... 800-527-9288
Aeroejecutivo SA-DE-CV ...... 800-735-5396
Aeroflot .................... 800-995-5555
Aeroflot Cargo Sales ........ 800-506-5544
Aerolineas Argentinas ....... 800-333-0276
Aeromar ..................... 800-950-0747
Aeromexico .................. 800-237-6639
Aeromiles ................... 800-247-3737
Aeroperu .................... 800-777-7717
Air Afrique ................. 800-456-9192
Air Alma .................... 800-463-9660
Air Antillean ............... 800-327-7230
Air Aruba ................... 800-882-7822
Air Aurora .................. 800-443-0478
Air Caledonia ............... 800-677-4277
Air Canada .................. 800-776-3000
Air China ................... 800-986-1985
Air Cruise America .......... 800-359-3237
Air Europa .................. 888-772-4699
Air Fiji .................... 800-677-4277
Air France .................. 800-237-2747
Air Guadeloupe .............. 800-522-3394
Air India ................... 800-223-2250
Air Inter-French Airlines ... 800-237-2747
Air Jamaica ................. 800-523-5585
Air Lanka ................... 800-247-5265
Air Montreal ................ 800-561-4270
Air Madagascar .............. 800-821-3388
Air Margarita ............... 800-326-0339
Air Mauritius ............... 800-537-1182
Air Metro ................... 800-871-1000
Air Midwest ................. 800-428-4322
Air Namibia ................. 800-361-6210
Air Nauru ................... 800-998-6287
Air New Zealand ............. 800-262-1234
Air North Airlines .......... 800-764-0407
Air Pacific ................. 800-227-4446
Air Panama .................. 800-272-6262
Air Paraguay ................ 800-677-7771
Air Sedona .................. 800-535-4448
Air Seychelles .............. 800-677-4277
Air Sunshine ................ 800-327-8900
Air Trails .................. 800-245-9100
AirTran Airways ............. 800-AIR-TRAN
Air UK ...................... 800-249-2478
Air Ukraine ................. 800-857-2463
Air Virginia ................ 800-446-7834
Air Vantage ................. 800-279-9383
Air Vanuatu ................. 800-677-4277
Air Vegas ................... 800-255-7474
Air Wisconsin ............... 800-241-6522
Air Zaire ................... 800-442-5114
Air Zimbabwe ................ 800-742-3006
Airatlantic Airlines ........ 800-223-5552
Airianka .................... 800-421-9898
Alaska Airlines ............. 800-426-0333
Alliance Air ................ 800-237-4226
Alitalia .................... 800-223-5730
All Nippon Airways .......... 800-235-9262
ALM Antillean Airlines ...... 800-327-7197
Aloha Air ................... 800-367-5250
Ambassadair ................. 800-225-9919
America West Airlines ....... 800-235-9292
American Airlines ........... 800-433-7300
American International

Airways, Inc. ............ 800-521-1590
American Trans Air .......... 800-225-2995
Amerijet International Inc. . 305-593-5500
Ansett Australia Airlines ... 800-366-1300
Asiana Airlines ............. 800-227-4262
Aspen Mountain Air .......... 800-877-3932
Atkin Air ................... 800-924-2471
Atlantic Airlines ........... 800-879-0000
Atlas Air ................... 800-462-2012
Austrian Airlines ........... 800-843-0002
Avensa/Servivensa Airlines .. 800-428-3672
Avianca ..................... 800-284-2622
Aviateca Guatemala .......... 800-535-4148
Avioimpex - Interimpex ...... 800-713-2622

Up

B A S Airlines .............. 800-245-3248
Bahamas Air ................. 800-222-4262
Balair/CTA .................. 800-322-5247
Balkan Bulgarian Airlines ... 800-852-0944
Baltic Intl Airlines ........ 800-548-8181
Bemidji Airlines ............ 800-332-7133
Big Sky Airlines ............ 800-237-7788
Blue Pacific Air ............ 800-600-0082
Branson Airlines ............ 800-442-4247
British Airways ............. 800-247-9297
British Midland ............. 800-788-0555
Buffalo Airways ............. 800-268-2944
Business Express Airlines ... 800-345-3400
BWIA International .......... 800-327-7401
Canada 3000 ................. 888-226-3000
Canadian Air Intl ........... 800-426-7000
Cape Air .................... 800-352-0714
Casino Airlines ............. 888-227-1177
Cathay Pacific Airways ...... 800-233-2742
Cayman Airways .............. 800-441-3003
Century Airlines ............ 800-541-0410
Chart Air San Juan .......... 800-237-1101
Chautauqua Airlines ......... 800-428-4322
China Airlines .............. 800-227-5118
China Eastern Airlines ...... 800-200-5118
Citybird .................... 800-248-9247
Colgan Air .................. 800-272-5488
Comair ...................... 800-354-9822
Condor ...................... 800-524-6975
Conquest Airlines ........... 800-722-0860
Continental Airlines ........ 800-525-0280
Copa Airlines ............... 800-892-2672
Corporate Airlines .......... 800-555-6565
Corporate EXPRESS - Canada .. 800-661-8151
Corsair ..................... 800-677-0720
Croatia Airlines ............ 800-247-5353
Cyprus Airways .............. 800-333-2977
Czech Airlines .............. 800-223-2365
Delta Air Lines ............. 800-221-1212
Direct Air .................. 800-428-0706
East-West Airlines .......... 800-354-7471
Eastwind Airlines ........... 800-644-3592
Ecuatoriana ................. 800-328-2367
Egyptair .................... 800-334-6787
El Al Israel Airlines ....... 800-223-6700
Emery Worldwide ............. 800-367-3592
Emirates Air ................ 800-777-3999
Ethiopian Air (Eastern USA).. 800-445-2733
(Midwest and West USA).. 800-433-9677
Euram ....................... 800-555-3872
EVA Airways ................. 800-695-1188
Evergreen International ..... 800-345-5556
Faucett Peru Airline ........ 800-334-3356
Fine Airlines ............... 800-923-9222
Finnair ..................... 800-950-5000
Frontier Airlines ........... 800-432-1359
Garuda Indonesia ............ 800-342-7832
Grand Aire Express .......... 800-70-GRAND
Gulf Air .................... 800-553-2824
Gulfstream Intl Airlines .... 800-992-8532
Guyana Airways .............. 800-242-4210
Harbor Airlines ............. 800-359-3220
Hawaiian Airlines ........... 800-367-5320
Horizon Air ................. 800-547-9308
Iberia ...................... 800-772-4642
Icelandair .................. 800-223-5500
Island Air .................. 800-323-3345
Island Airlines ............. 800-248-7779

Up

Japan Airlines .............. 800-525-3663
Jet Express Exec Charter .... 800-806-8833
Jet South ................... 800-538-7688
Kenya Airways ............... 800-343-2506
Kiwi International .......... 800-538-5494
KLM ......................... 800-374-7747
Korean Air .................. 800-438-5000
Kuwait Airways .............. 800-458-9248
Lacsa Costa Rica ............ 800-225-2272
LanChile Airlines ........... 800-735-5526
Lauda Airlines .............. 800-645-3880
Leading Air Logistics ....... 800-552-5323
LIAT ........................ 800-468-0482
Lloyd Aereo Boliviano ....... 800-327-3098
Lone Star Airlines .......... 800-877-3932
LTU International ........... 800-888-0200
Lufthansa ................... 800-645-3880
Lynx Air International ...... 888-LYNX-AIR
Malaysia .................... 800-552-9264
Malev Hungarian ............. 800-223-6884
Mark Air .................... 800-627-5247
Martinair Holland ........... 800-627-8462
Mesa Airlines ............... 800-637-2247
Mesaba Airlines ............. 800-225-2525
Mexicana .................... 800-531-7921
Middle East ................. 800-664-7310
Midway Airlines ............. 800-446-4392
Midwest Express Airlines .... 800-452-2022
Miles Above ................. 800-469-6453
Mohawk Airlines ............. 800-252-2144
Nantucket Airlines .......... 800-635-8787
Nations Air ................. 800-883-5987
New England Airlines ........ 800-243-2460
Nica Airlines ............... 800-831-6422
North Vancouver Air ......... 800-228-6608
Northwest Airlines .......... 800-225-2525
Olympic Airways ............. 800-223-1226
Pacific Coastal Airlines .... 800-663-2872
Pakistan Intl Airline ....... 800-221-2552
Pan Am ...................... 800-359-7262
Pan-Am Air Bridge ........... 800-424-2557
Penair ...................... 800-448-4226
Philippine Airlines ......... 800-435-9725
Polish Air-Lot .............. 800-223-0593
Polynesian Airlines ......... 800-677-4277
Proair ...................... 800-939-9551
Qantas Airways .............. 800-227-4500
Reeve Aleutian Airways ...... 800-544-2248
Reno Air .................... 800-736-6247
Rover Airways Intl .......... 800-828-4668
Royal Air Maroc ............. 800-344-6726
Royal Jordanian Airlines..... 800-223-0470
Royal Nepal ................. 800-266-3725
Royal Tonga ................. 800-486-6426
Ryan International Airways .. 800-727-0457

Up

Sabena ...................... 800-955-2000
Saro Airlines ............... 800-538-7276
SAS Scandinavian Airlines ... 800-221-2350
Saudia Arabian Airlines ..... 800-472-8342
Scenic Airlines ............. 800-634-6801
Silk Air .................... 800-745-5247
Singapore Airlines .......... 800-742-3333
Sky Bus ..................... 800-755-9287
Skywest Airlines ............ 800-453-9417
Solomon Airlines ............ 800-677-4277
South African ............... 800-722-9675
Southern Air Transport ...... 800-898-4110
Southwest Airlines .......... 800-435-9792
Spanair ..................... 888-545-5757
Spirit Airline .............. 800-772-7117
Sun Country Airlines ........ 800-752-1218
Sunflower Airlines, Fiji .... 800-707-3454
Sunjet ...................... 800-4-SUNJET
Suriname Airways ............ 800-327-6864
Swissair .................... 800-221-4750
TACA Airlines ............... 800-535-8780
TAM - Transportes Aereos

Regionais ................ 888-235-9826
Tan Sasha Honduras .......... 800-327-1225
TAP Air Portugal ............ 800-221-7370
Thai Air .................... 800-426-5204
Tower Air ................... 800-221-2500
Transbrasil ................. 800-872-3153
Trans International Express . 888-244-8922
Trans-Jamaican Airlines ..... 800-263-4354
Travelair ................... 800-948-3770
Tropic Air .................. 800-422-3435
Turkish Airlines ............ 800-874-8875
Turks and Caicos Airway ..... 800-845-2161
TWA ......................... 800-221-2000
TW Express .................. 800-221-2000
Ukraine Intl Airlines ....... 800-876-0114
United Airlines ............. 800-241-6522
US Airways .................. 800-428-4322
USAir Shuttle ............... 800-428-4322
USA Jet Airlines ............ 800-872-5387
Vanguard Airlines ........... 800-826-4827
Varig ....................... 800-468-2744
Vasp Brazilian Airlines ..... 800-433-0444
Viasa International Airways . 800-327-4470
Vietnam Airlines ............ 800-565-2742
Virgin Atlantic ............. 800-862-8621
Vision Air .................. 888-4VISAIR
WestJet Airlines ............ 800-538-5696
World Airways ............... 800-967-5350
Yemen Airways ............... 800-936-3642
YTA Freniva ................. 800-382-4484
Yugoslav Airlines ........... 800-752-6528
Zambia Airways .............. 800-223-1136

OUR SERVICES

What do we offer?

MISSION
After serving the market for more than a decade, we at Touringpass Enterprises have recognized a crucial element of service missing in the Traveler and Travel Supplier relationship. That is an unbiased medium where travel disputes can be worked out in a cost effective manner.

It is our missive to supply this simple solution, without the red tape where everyone wins.

There are 3 reasons why, as a consumer, you should check with us before plunging that hard earned money on your trip......

Seal Program

Credibility in the Travel Industry is important. Simply subscribing to our services does not earn a company our seal. It is associated with a company once a consumer has initiated a dispute resolution process, one or more disputes have been resolved, or they have been rated by a consumer.

Rating Systems

Our report card is built upon voices like yourself. You'll be able to see how other travelers rate the company, how many complaints have been filed against the company and most importantly how they handle consumer complaints from you as a consumer so you can make an informed decision. Our 'Rating System' distinguishes superior travel services from the rest. It establishes excellence through a 'consumer-based' track record and credibility in the travel industry.

Dispute Resolution

Problem not resolved? Our Dispute Resolution process aids the consumer and travel supplier in coming to a mutually beneficial conclusion. We take the hassle out of an otherwise costly, or impossible legal channel. Better be safe than plunged!

PRESS RELEASES

For Press information contact or email:

Clarice MacGarvey
T: 305/ 861-3157 or 305/610-6682
F: 305/868-1681